Privacy Policy

AidLink is a free application with the purpose of serving our community by connecting volunteers to those in need. This page is used to inform visitors of our policies regarding the collection, use, and disclosure of Personal Information.

If you choose to use AidLink, then you agree to the collection and use of information listed in this policy. The Personal Information that we collect is used for both providing and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy are consistent with the meanings listed in our Terms and Conditions.

Information Collection and Use

When using or registering with AidLink, we may request or require you to provide us with certain personal information. The information that we request will be retained by us and used as described in this privacy policy. The information we collect is listed below.

Email Address: AidLink uses emails to notify users of their registration and to send a one-time-passcode to verify their account information. When creating their account users grant AidLink the right to send an OTP to verify the user's identity. Additionally, users may opt-in to receive further email updates such as the status of their current opportunities, the completion of their opportunities, hires, and applications. Users are free to opt-out of future emails by navigating to settings -> Notifications and unselecting “Enable Email Notification.”

Phone number: AidLink uses SMS text messages to notify users of their registration and to send a one-time-passcode to verify their account information. When creating their account, users grant AidLink the right to text an OTP to verify the user’s identity. Message and data rates may apply. Additionally, users may opt-in to receive further text message updates such as the status of their current opportunities, the completion of their opportunities, hires, and applications. Users are free to opt-out of future text messages by navigating to settings -> Notifications and unselecting “Enable SMS Notification”.

Date of Birth: AidLink requires users to give their date of birth when creating an account. A user’s date of birth is used to determine their eligibility to use the app and/or access certain features of the app.

Address: AidLink requires users to register their State, City, and 5-digit zip code. This information is primarily used to filter the location of services so that Recruiters can be assigned Assistant’s within their community.

When using or registering with AidLink we may request or require you to provide us with certain personal information, including but not limited to:

Aidlink requests additional information, including but not limited to the user’s IP address, browser version, pages on our website you visit, the time and date of your visit, the time spent on those pages. This information is used to analyze our site and provide proper service and improvements to our clients.

AidLink uses third-party services that may collect information used to identify you. Provided for you are the links to the privacy policies of the third-party service providers:

  • Google Play Services
  • Google Analytics for Firebase
  • Firebase Crashlytics
  • AWS

Log Data

In the case of an error within the app, AidLink logs data and information (through third-party products) on your phone to identify the source of the error and ensure it is well documented for future avoidance. Log data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing AidLink, the time and date of your use of the Service, as well as additional statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device`'s internal memory.

AidLink does not directly use cookies in our services. However, AidLink may use third-party libraries that use cookies to collect information and improve their services. When a third party application or website is in use, you retain the freedom to either accept or refuse these cookies and hold the responsibility to understand when a cookie is being sent to your device. If you choose to refuse the cookies used by AidLink's third party services, you may not be able to use some portions of our application or website.

Service Providers

AidLink maintains the right to employ third-party companies and individuals for the following purposes:

  • To facilitate AidLink;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how AidLink is used.

Users of AidLink consent to give these third parties access to their Personal Information. The Third Party companies are obligated not to disclose or use the information for any other purpose than the purposes listed in this section above.

Security

We value your trust in providing us with your Personal Information. AidLink strives to use commercially acceptable means of protecting it and places a high priority on the protection and security of your Personal Information. However, no method of data transmission over the internet, or method of electronic storage is 100% secure and reliable. AidLink does not guarantee absolute security when using our service.

Links to Other Sites

This Service may contain links to other sites. You will be directed to that site if you click on a third-party link. Note that we do not operate these external sites. Therefore, we strongly advise you to read and review the Privacy Policy of each third-party website. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions to protect your or your child’s Personal Information.

Contribution License

By posting your Contributions to any part of the app, you automatically grant, and you automatically represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such contributions, and grant and authorize sub-licenses of the foregoing. The use and distribution may occur in any media format and through any media channels.

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name (as applicable), and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all legal rights in your contributions, and you warrant that legal rights have not otherwise been asserted in your contributions.

We do not assert any ownership over your contributions. You retain full ownership of all of your contributions and any intellectual property rights or other proprietary rights associated with your contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the app.

You are solely responsible for your contributions to the app and you expressly agree to exonerate us from all responsibility and to refrain from any legal action against us regarding your contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the app; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

Guidelines For Reviews

We allow our users to submit reviews on our website. We may accept, reject, or remove reviews at our sole discretion. We have no obligation to screen or delete reviews, even if the reviews are considered objectionable or inaccurate. Reviews are not endorsed by us and do not represent our opinions or the views of any of our affiliates or partners.

We do not assume responsibility for any review or any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

We may allow you to leave reviews or ratings. When posting a review, you must comply with the following criteria:

  • You must have firsthand experience with the person/entity being reviewed;
  • Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language;
  • Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • Your reviews should not contain references to illegal activity;
  • You should not be affiliated with competitors if posting negative reviews;
  • You should not make any conclusions as to the legality of conduct;
  • You may not post any false or misleading statements;
  • You may not organize a campaign encouraging others to post reviews, whether positive or negative.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-09-14

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].